Returns & Exchanges
At INNSLANE, we want you to be completely satisfied with your fashion finds. If your purchase isn't quite right, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unworn items with original tags attached into the original shipping bag or a sturdy box to ensure they arrive safely.
Attach the Label
Print the prepaid shipping label provided via email and secure it firmly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing